Our Features

Just a few of the reasons you’ll love Parakeet

Everyday Features

Sometimes, it’s the little things that matter most. Here are just a few of the ways Parakeet can help you every day.

Integrations
Extend the power of Parakeet by connecting with your favorite tools to automatically identify incoming callers and track call activity
Availability schedules
Customize when you and your team are available to take calls, so you have complete control over when your phones ring
Unlimited simultaneous calls
Unlike other systems, Parakeet doesn't charge you for the number of simultaneous calls you have. Take as many calls as your team can handle.
Native applications
Make and receive calls from your computer or smartphone anywhere in the world with the Parakeet apps
Live call teleport
Free yourself from your desk with the ability to seamlessly teleport a live call between devices, and never hang up on a customer again
Voicemail
Setup voicemail for your direct liens, or take voicemail when your whole team is unavailable to answer a call
Wi-Fi and cellular calling
Make and receive calls over Wi-Fi or cellular, and seamlessly transition between the two
Worldwide access
Access your Parakeet numbers from anywhere in the world with no added cost
Call queuing
Seamlessly enable queueing for your inbound calls, and distribute them to your available team members
Simultaneous ring
Ring multiple teammates simultaneously and hand the call to the first person who is available to answer
Operating hours
Choose when your team will accept calls, and play a message, accept a voicemail, or reroute calls when you're unavailable
Call transfer
Easily transfer between teams and teammates with a single click, from any device with the Parakeet app
Tags
Tag calls with a single click to organize and structure your call history, making reporting a breeze
Shared inbox
Share call activity with the whole team, so you'll always have a complete picture of your interaction history
Real-time updates
Add new teammates, change team settings, and watch as Parakeet immediately updates your system
Analytics
See how long your callers are waiting for a call to be answered, who they're talking to, and what they're talking about

Team Features

Tools to help you handle and distribute calls across your team

Extra Features

Here’s just a few of the other benefits you’ll get from Parakeet. And we’re just getting started.

Shared channels
Share the conversation with a whole team through Parakeet channels, a unique one-click conferencing solution
IVR menus
Easily provide your callers a simple menu they can use to make sure their call gets to the proper destination
International phone numbers
Instantly launch phone numbers in over 40 supported countries with just a few clicks, so you can be local to your customers
40-way calling
Every call in Parakeet dynamically scales up to 40 live participants, so you'll never need to hang up and dial a conference bridge
Instant updates
Re-route incoming calls to a new destination in just a few clicks, scale from a single person to a team of 20, all in real time
and more...
We’re just getting started; start your free trial today and let us know if there's something you'd like to see

Ready to Try Parakeet?

Get started now with a free 14 day trial, and experience a better business phone