Simple, transparent pricing

We've done more than build a better phone system. We've completely redesigned how it's priced. No tricks, no hidden fees, no contracts, and no fine print.

Startup
$
0
up to 3 users
Perfect for teams just getting started with a phone system. Completely free to get started.
Get Started Free
Pro
$
15
per user per month
For medium size teams looking for call recording, advanced integrations, and API access.
Get Started
Enterprise
$
45
per user per month
For larger teams with more advanced reporting and completely custom call routing requirements.
Get in Touch
Pricing Details
Inbound calls to non toll-free numbers
Incoming calls to any local or mobile phone number. Toll-free calls are always billed per minute.
Startup Plan
Pro Plan
Enterprise Plan
2,000 Minutes*
Unlimited
Unlimited
Inbound toll-free and outbound calls
Outbound calls, or called received on a toll-free phone number
Startup Plan
Pro Plan
Enterprise Plan
2,000 Minutes*
Contact Us
Shared business phone numbers
Phone numbers on your account
Startup Plan
Pro Plan
Enterprise Plan
1
1
1
Additional phone numbers
Price per additional phone number after the plan defaults
Startup Plan
Pro Plan
Enterprise Plan
N/A
$4/mo
$4/mo
Features
Apps for macOS, Windows, iOS and Android
Make and receive calls from any supported mobile device with an internet connection
Startup Plan
Pro Plan
Enterprise Plan
Call Queues
Greet callers and place them into a queue to be delivered to an available teammate
Startup Plan
Pro Plan
Enterprise Plan
Call Blasting
Redirect a single call to multiple teammates simultaneously
Startup Plan
Pro Plan
Enterprise Plan
Operating Hours
Assign custom availability hours per team and agent to determine call routing
Startup Plan
Pro Plan
Enterprise Plan
Voicemail
Receive voicemail for teams or agents directly, complete with email and push notifications
Startup Plan
Pro Plan
Enterprise Plan
Reporting and Analytics
Aggregate call activity through reports for total talk time, average queue wait time, calls by tag, and more
Startup Plan
Pro Plan
Enterprise Plan
Integrations
Integrate Parakeet directly with popular CRM and help desk software
Startup Plan
Pro Plan
Enterprise Plan
IVR Menus and Call Workflows
Build custom IVR workflows to route calls using everything from the time of day to data stored in your CRM
Startup Plan
Pro Plan
Enterprise Plan
Call Recording
Configure automatic call recording for inbound and outbound calls
Startup Plan
Pro Plan
Enterprise Plan
Support for IP Phones
Connect your favorite existing desk phone to Parakeet to make and receive calls
Startup Plan
Pro Plan
Enterprise Plan
Live Reporting
View all active calls in your system in real time, and see real-time analytics on hold time
Startup Plan
Pro Plan
Enterprise Plan
Call Monitoring & Barging
Join live calls in real time at the click of a button for coaching, training, and more
Startup Plan
Pro Plan
Enterprise Plan
Single Sign On
Connect Parakeet to your existing SAML authentication provider for seamless single sign-on and automatic SCIM provisioning
Startup Plan
Pro Plan
Enterprise Plan
Unlimited Reporting Retention
Report across all of your activity since day 1
Startup Plan
Pro Plan
Enterprise Plan
Help & Support
Knowledge Base
Complete knowledge base with access to common questions and answers
Startup Plan
Pro Plan
Enterprise Plan
Email and Live Chat
Email and live chat support for simple requests
Startup Plan
Pro Plan
Enterprise Plan
99.95% Uptime SLA
99.95% uptime backed by a money-back guarantee
Startup Plan
Pro Plan
Enterprise Plan
Phone Support
Direct 7x7 phone support
Startup Plan
Pro Plan
Enterprise Plan
24/7 Priority Support
Enhanced 24x7 phone support for high volume teams
Startup Plan
Pro Plan
Enterprise Plan
Pricing DetailsStartup PlanPro PlanEnterprise Plan
Inbound calls to non toll-free numbers2,000 Minutes*UnlimitedUnlimited
Inbound toll-free and outbound calls2,000 Minutes*per minContact Us
Shared business phone numbers111
Additional phone numbersN/A$4/mo$4/mo
FeaturesStartup PlanPro PlanEnterprise Plan
Apps for macOS, Windows, iOS and Android
Call Queues
Call Blasting
Operating Hours
Voicemail
Reporting and Analytics
Integrations
IVR Menus and Call Workflows
Call Recording
Support for IP Phones
Live Reporting
Call Monitoring & Barging
Single Sign On
Unlimited Reporting Retention
Help & SupportStartup PlanPro PlanEnterprise Plan
Knowledge Base
Email and Live Chat
99.95% Uptime SLA
Phone Support
24/7 Priority Support
* 2,000 minutes for the Startup plan are shared between inbound and outbound and reset each month

Frequently Asked Questions

Don’t see an answer you’re looking for? Contact us. We’d love to hear from you.

Can I keep my existing phone number?
Absolutely. Once you’ve created your account, simply contact us and we’d be happy to port your phone number in to Parakeet. Porting directly from the dashboard is coming soon.
What devices do you support?
Parakeet has native applications for macOS, Windows, iOS and Android. We also have a web app you can use to make and receive calls if you’re away from your personal devices. You'll always be connected.
Will I get unlimited calling?
Parakeet charges for inbound calls to toll-free numbers, and outbound calls. If you're using a local phone number, you'll enjoy unlimited inbound talk time for free.
What happens if I run out of time on the free plan?
We'll never drop your calls. Instead, if you have multiple sustained months over the allotment of the free tier, we reserve the right to charge you for the service.
Do you offer a free trial?
Rather than providing a time-limited free trial, Parakeet offers a completely free tier within certain usage restrictions. If you'd like to try Parakeet with a larger team, let us know. We're happy to set you up.
What if I’m not happy with my service?
If there’s anything we can do to make your experience with Parakeet better, please let us know. If you’re still not satisfied, you can cancel your Parakeet account at any time directly from the dashboard.

Ready to get started?

You're just 3 minutes away from streamlining your calls, and experiencing a better business phone solution. Take the leap, and get started today.